Privacy Policy
Last Updated: January 2025
Introduction
Evoltra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our plumbing services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or service appointment
- Contact us via phone, email, or our website contact form
- Subscribe to our communications
- Provide feedback about our services
This information may include:
- Name
- Email address
- Phone number
- Mailing or service address
- Details about your plumbing needs or service requests
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use the information we collect for purposes including:
- Providing, operating, and maintaining our plumbing services
- Responding to your inquiries and service requests
- Scheduling and managing appointments
- Communicating with you about our services, updates, and promotional offers (where permitted)
- Improving our website and customer experience
- Complying with legal obligations
Disclosure of Your Information
We may share your information in the following circumstances:
- **Service Providers:** We may share information with third-party vendors who perform services on our behalf, such as payment processing or website hosting.
- **Legal Requirements:** We may disclose information if required to do so by law or in response to valid requests by public authorities.
- **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that some features of our website may not function properly if cookies are disabled.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Evoltra
90 Jasper Ave, Edmonton, AB T5J 1S6, Edmonton, Canada
Email: contact@evoltra.org
Phone: +1 780-555-0162